Under the provisions of The Liquefied Petroleum Gas (Regulation of Supply and Distribution) Order, 2000 (as amended vide notification dated September 10, 2009), supply of Piped Natural Gas (PNG) to an LPG domestic consumer is a prohibited activity.
We therefore request you to kindly surrender your HP Gas connection to your distributor along with your Subscription Voucher and obtain a "Safe Custody TV for PNG consumer". You will have an option to take LPG connection of Indane, Bharat Gas or HP Gas anytime, anywhere in the country, whenever you need it. No charges will be levied for entrusting your LPG connection in our safe custody. All you need is to call your distributor who will send a representative. We have also advised your distributor to contact you to complete the following formalities:
- Refund the deposit amount mentioned in the Subscription Voucher (SV) issued at the time of release of HP Gas connection against return of cylinders and pressure regulator. If your SV is lost, please submit declaration of loss of SV by PNG consumers.
- Take a copy of your latest PNG bill against which a Special Termination Voucher called "Safe Custody TV for PNG consumer" will be given to you. It is without any restriction on validity and also transferable to any of the family members (Father, Mother, Son, Daughter, Brother, Sister) anywhere in the country.
Whenever you wish to transfer your connection to your family member against safe custody TV, all you need to do is fill in the Transfer Authorization. The person to whom you have authorized transfer of connection should present this letter authorized by you along with "Safe Custody TV for PNG consumer" given to you by the LPG distributor. LPG Distributors shall issue new LPG connection after completing necessary formalities.
In case you have any queries or you need more information about surrendering your HP Gas connection, please do not hesitate to call our toll free no. 1800-2333-555.
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