A revamped HPCL application was built to be a one-stop-shop for all applicant related updates and needs at any stage of the recruitment process. The new application was launched with the Open advertisement on 3rd March 2021 (after a period of 15 years) and has already processed over 100000 applications. It has upgraded features like:
Through the CRM system, applicants can raise queries, suggestions, appreciations. Each query, suggestion is recorded and the applicant is given a unique query code. Through the query management system, responses are given by Talent Acquisition team to the applicants, where in they can login and view the responses.
A first of its kind digitalized Reservation Rosters, Quarterly Performance Report and PwBD Roster. Maintenance of reservation rosters and QPR reports is a practice which is decades old. 4. PRATIBIMB Pratibimb meaning ‘Reflection’ is a multi-stakeholder feedback platform launched to understand the pulse of our stakeholders (candidates, panelists, HR, etc.) for all the recruitment stages. The ultimate aim of this portal is to create a seamless well-knitted ecosystem using data driven and participative strategies that will guide and shape the future of Recruitment department.